Logistics Coordinator
2 months ago
About CJ Logistics America
CJ Logistics America is a leading provider of integrated supply chain services, connecting every corner of the world via air, sea, and land. As a trusted logistics partner, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service, and facilitating growth and change.
Job Summary
We are seeking a highly skilled Logistics Coordinator to join our team. The successful candidate will be responsible for coordinating with shippers, bonded warehouses, truckers, and other functional means to ensure seamless logistics operations. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
Key Responsibilities
- Coordinate with shippers, bonded warehouses, truckers, and other functional means to ensure timely and efficient logistics operations.
- Interact with customers to provide shipment status, resolve issues, and handle customer complaints and concerns.
- Resolve issues related to customer inquiries, data input, and general customer service related to tracking and tracing.
- Provide quotes, follow up with shipping documents, update shipment status, and assist with customs clearance for Amazon customer service and internal sales.
- Arrange long-haulage and Amazon trucking shipments to ensure accurate pickup and delivery appointments.
- Book air cargo space and prepare necessary paperwork, including commercial invoices, packing lists, and bills of lading.
- Track incoming and outgoing ocean and air cargo, as well as domestic shipments.
- Upload purchase orders and sales orders onto the warehouse management system and freight forwarding system, and send invoices to customers.
- Request payment from the accounts payable team for various COD payments, duties, taxes, and transportation of imported goods and bonds to cover duty goods.
Requirements
- Education: International forwarding or transportation diploma/degree.
- Experience: +1 year in ocean/air freight forwarding, border shipment, or trucking coordination.
- Knowledge of INCOTERMS and experience in handling Ex works or FOB term ocean shipments.
- MS Excel proficiency is necessary.
- Ability to meet strict deadlines.
- Excellent verbal and written communication skills.
- Experience in international freight forwarding coordination and documentation is a must (ocean or air).
- Ability to persuade and influence others.
- Self-motivated, positive attitude, and ambitious.
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