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About CJ Logistics America
CJ Logistics America is a leading provider of integrated supply chain services, connecting customers around the world via air, sea, and land. Our mission is to deliver innovative logistics solutions that drive customer value and growth.
Job Summary
We are seeking a highly skilled Ocean and Air Import/Export Coordinator to join our team. As a key member of our logistics team, you will be responsible for coordinating with shippers, bonded warehouses, truckers, and other functional means to ensure seamless import and export operations.
Key Responsibilities
- Coordinate with shippers, bonded warehouses, truckers, and other functional means to ensure timely and accurate import and export operations.
- Interact with customers to provide shipment status, resolve issues, and handle customer complaints and concerns.
- Resolve issues related to customer inquiries, data input, and general customer service related to tracking and tracing.
- Provide quotes, follow up with shipping documents, update shipment status, and assist with customs clearance for Amazon customer service and internal sales.
- Arrange long-haulage and Amazon trucking shipments to ensure accurate pickup and delivery appointments.
- Book air cargo space and prepare necessary paperwork, including commercial invoices, packing lists, and bills of lading.
- Track incoming and outgoing ocean and air cargo, as well as domestic shipments.
- Upload purchase orders and sales orders onto the warehouse management system and freight forwarding system, and send invoices to customers.
- Request payment from the accounts payable team for duties, taxes, and transportation of imported goods and bonds to cover duty goods.
Requirements
- International forwarding or transportation diploma/degree.
- At least 1 year of experience in ocean/air freight forwarding, border shipment, or trucking coordination.
- Knowledge of INCOTERMS and experience handling Ex works or FOB term ocean shipments.
- Proficiency in MS Excel.
- Ability to meet strict deadlines and work in a fast-paced environment.
- Excellent verbal and written communication skills.
- Experience in international freight forwarding coordination and documentation is a must (ocean or air).
- Ability to persuade and influence others.
- Self-motivated, positive attitude, and ambitious.
About CJ Logistics America
CJ Logistics America is an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment of any type, including but not limited to discrimination and harassment based on race, religion, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.
