Senior Refund Specialist
1 week ago
**Job Summary:**
The Manitoba Government is seeking a highly motivated and detail-oriented individual to join its team as a Bilingual Senior Refund Administrator. This is a designated bilingual (English/French) position that requires fluency in both languages.
Key Responsibilities:
- Verify and process refund applications under the tax statutes administered by the Taxation Division.
- Analyze complex and sensitive refund applications, requiring senior delegation and financial authority.
- Provide customer service to the public by phone and in person in a professional manner.
- Interpret, explain, and apply policies, legislation, or regulations.
- Review applications and documentation for compliance with policies, procedures, legislation, or regulations.
Requirements:
- Fluency in English and French (verbal and written).
- Enrollment in Chartered Professional Accountant (CPA) Preparatory Courses level or suitable combination of education, training, and experience.
- Experience reviewing applications and documentation for compliance with policies, procedures, legislation, or regulations.
- Experience interpreting, explaining, and applying policies, legislation, or regulations.
- Experience providing customer service to the public by phone and in person in a professional manner.
- Knowledge of the tax statutes administered by the Taxation Division, including the International Fuel Tax Agreement (IFTA).
About the Taxation Division:
The Taxation Division within the Tax Administration Branch in the Department of Finance administers taxation legislation through information, compliance, audit, and enforcement programs on behalf of the government of Manitoba.
Why Work for the Manitoba Government?
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages, and perspectives drive a high standard of service and innovation.
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