Claims Technical Specialist

1 week ago


Québec, Quebec, Canada Northbridge Financial Corporation Full time
Claims Technical Specialist - Casualty and Litigation

At Northbridge Financial Corporation, we're seeking a skilled Claims Technical Specialist to join our Casualty and Litigation team. As a key member of our team, you'll be responsible for investigating and assessing complex claims, working closely with third parties and counsel to drive claims to conclusion.

Key Responsibilities:
  • Adjudicate complex claims, including files in litigation
  • Confirm coverage and complete liability investigations
  • Prepare file summaries for internal reporting, large loss, and reinsurance
  • Manage stressful calls and clearly deliver decisions on claims
  • Provide training to new hires through job shadowing sessions
  • Support and mentor other adjusters on the team
  • Effectively manage a busy day-to-day schedule
  • Provide a great customer experience
Requirements:
  • Post-secondary education in an insurance-focused program or related program
  • Current or working towards the CIP designation
  • 7 to 10 years of liability claim handling experience
  • Experience with commercial lines an asset
  • Strong technical skills with MS Office Suite
  • Ability to clearly communicate with claimants, brokers, and legal counsel
What We Offer:
  • Hybrid work arrangement, allowing you to work from the office and at home 50/50
  • Competitive salaries and support for financial health through employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more
  • Flexible health benefits, early leave days, wellness programs, rewards, and recognition programs
  • Education assistance to complete CIP, FCIP, CRM, or other courses desired
  • Internal mobility, leadership training, and mentoring programs
  • Northbridge Financial Corporation cares about the community and supports the causes you believe in with donation matching and team volunteer days

We're a company of passionate people who put people first. We're committed to creating an inclusive workplace for all. If you're a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.



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