Claims Technical Specialist, Casualty and Litigation
3 days ago
About the Role:
We are seeking a highly skilled Claims Technical Specialist to join our Casualty and Litigation team at Northbridge Financial Corporation. As a Claims Technical Specialist, you will play a critical role in investigating and resolving complex claims, ensuring that our customers receive fair and timely settlements.
Key Responsibilities:
- Investigate and assess complex claims, including those in litigation
- Confirm coverage and complete liability investigations
- Prepare file summaries for internal reporting, large loss, and reinsurance
- Manage stressful calls and clearly communicate decisions to claimants
- Provide training to new hires through job shadowing sessions
- Support and mentor other adjusters on the team
- Effectively manage a busy day-to-day schedule
- Provide exceptional customer service
Requirements:
- Post-Secondary Education in an Insurance-focused program or related field
- Current or working towards the CIP designation
- 7-10 years of liability claim handling experience
- Experience with commercial lines an asset
- Strong technical skills with MS Office Suite
- Ability to clearly communicate with claimants, brokers, and legal counsel
What We Offer:
- Competitive salaries and comprehensive benefits package
- Hybrid work arrangement, allowing for a balance of office and remote work
- Opportunities for professional growth and development, including education assistance and leadership training
- A supportive and inclusive work environment
About Us:
Northbridge Financial Corporation is a leading Canadian commercial property and casualty insurance company. We are committed to providing exceptional service to our customers and creating a positive work environment for our employees. We value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all.
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