Claims Technical Specialist, Casualty and Litigation

2 months ago


Québec, Quebec, Canada Northbridge Financial Corporation Full time

About the Role:

We are seeking a highly skilled Claims Technical Specialist to join our Casualty and Litigation team at Northbridge Financial Corporation. As a Claims Technical Specialist, you will play a critical role in investigating and resolving complex claims, ensuring that our customers receive fair and timely settlements.

Key Responsibilities:

  • Investigate and assess complex claims, including those in litigation
  • Confirm coverage and complete liability investigations
  • Prepare file summaries for internal reporting, large loss, and reinsurance
  • Manage stressful calls and clearly communicate decisions to claimants
  • Provide training to new hires through job shadowing sessions
  • Support and mentor other adjusters on the team
  • Effectively manage a busy day-to-day schedule
  • Provide exceptional customer service

Requirements:

  • Post-Secondary Education in an Insurance-focused program or related field
  • Current or working towards the CIP designation
  • 7-10 years of liability claim handling experience
  • Experience with commercial lines an asset
  • Strong technical skills with MS Office Suite
  • Ability to clearly communicate with claimants, brokers, and legal counsel

What We Offer:

  • Competitive salaries and comprehensive benefits package
  • Hybrid work arrangement, allowing for a balance of office and remote work
  • Opportunities for professional growth and development, including education assistance and leadership training
  • A supportive and inclusive work environment

About Us:

Northbridge Financial Corporation is a leading Canadian commercial property and casualty insurance company. We are committed to providing exceptional service to our customers and creating a positive work environment for our employees. We value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all.



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