Hotel Operations Director

4 weeks ago


Chilliwack, Canada The Royal Hotel Chilliwack Full time
Hotel General Manager

We are seeking a highly skilled and experienced Hotel General Manager to join our team at The Royal Hotel Chilliwack. As a key member of our management team, you will be responsible for the overall direction and operation of the hotel.

Key Responsibilities
  • Leadership and Management: Provide strategic leadership and direction to the hotel team, ensuring that all aspects of the business are operating efficiently and effectively.
  • Financial Management: Oversee the hotel's financial performance, including budgeting, forecasting, and financial reporting.
  • Customer Service: Ensure that all guests receive a high level of service, responding promptly to their needs and concerns.
  • Staff Management: Recruit, train, and develop a high-performing team, ensuring that all staff members are equipped to provide excellent service to our guests.
  • Operations Management: Oversee the day-to-day operations of the hotel, including housekeeping, food and beverage, and maintenance.
Requirements
  • Education: Bachelor's degree in Hospitality, Business Administration, or a related field.
  • Experience: 5 years or more of experience in a hotel management role, with a proven track record of success.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment.


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