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Retail Operations Manager
3 months ago
Location: Kenora
Position Overview:
Red Apple Stores is a prominent chain of over 140 retail outlets across Canada, specializing in general merchandise for small-town communities. With a legacy of over two decades, we are recognized for delivering exceptional value through quality products and outstanding customer service.
Role Summary:
We are seeking a dedicated Store Manager for our Kenora, ON location. In this role, you will oversee the store's overall performance, focusing on achieving sales and financial objectives while ensuring exemplary customer service and adherence to merchandising standards.
Key Responsibilities:
- Manage the store's sales performance and profitability
- Control operational expenses and foster positive customer relations
- Implement and uphold customer service standards
- Ensure merchandise availability and resolve stock issues
- Adhere to pricing and display guidelines
- Recruit, train, and develop store Associates
- Maintain store organization and cleanliness
- Execute advertising setups accurately and timely
- Oversee receipt of inventory shipments
- Handle administrative tasks effectively
- Enforce loss prevention policies and procedures
- 1-2 years of experience in retail management
- Completion of Grade 12 or equivalent
- Experience with Point of Sale (POS) systems
- Self-motivated, career-oriented, and customer-focused
- Able to thrive in a fast-paced, multi-tasking environment
- Strong communication, organizational, leadership, and interpersonal skills
- Exhibit flexibility, friendliness, and professionalism
Red Apple Stores ULC is committed to providing employment accommodation during the recruitment process. If you require assistance due to a disability, please reach out to our Human Resources team.
