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Transportation Coordinator
2 months ago
Gardewine, a Manitoba-based company with a strong history dating back to the 1950s, is seeking a skilled Billing and Customer Service Office Clerk to support its terminal operations in Thompson.
As a key member of the team, the successful candidate will be responsible for coordinating and completing a range of office duties, including billing and customer service, in support of all terminal operations.
Key Responsibilities:
- Provide exceptional customer service and support to internal and external stakeholders
- Process and complete accurate and timely billing of shipping documents
- Perform general office duties such as filing, reception, tracing, and customer service
- Answer phone calls and direct them to the appropriate person
- Enter information about completed deliveries into the computer system
- Scan documents to be saved in the imaging system
- Generate and produce reports on on-time performance for key customers
- Perform other duties as assigned to meet the goals of the terminal
- Work safely and comply with all Gardewine safe work practices, policies, and procedures
Requirements:
The ideal candidate will possess a secondary education in a related field and previous transportation experience. Strong organizational skills, time management, and attention to detail are essential, as is the ability to work independently in a fast-paced environment.
Able to work with Microsoft Office, particularly Excel and Word, and possess strong computerized data entry skills. The successful candidate will be a team player with excellent communication and customer service skills.