Insurance Fraud Analyst

4 weeks ago

Calgary, Alberta, Canada Intact Financial Corporation Full time

Join Our Team as a Fraud Triage Specialist

At Intact Financial Corporation, our mission is to empower individuals, businesses, and communities to thrive during both prosperous and challenging times. By becoming part of our dedicated team, you will contribute to this mission alongside a community of passionate professionals.

We are committed to fostering an environment where you can learn, grow, and be recognized for your unique contributions. Diversity is not just valued; it is celebrated here. We promise to support your professional journey with the necessary tools, opportunities, and flexibility.

Our hybrid work model strikes a balance between remote work and meaningful in-person collaboration.

About the Role

We are seeking a Fraud Triage Specialist to enhance our Investigative Services team in Western Canada. In this role, you will play a crucial part in assessing investigative tips and leads related to Auto and Property insurance claims.

Your Responsibilities:

  • Detect fraud indicators in insurance claims by gathering and analyzing data to ascertain the need for further investigation.
  • Perform initial evaluations of claim leads across various business lines (auto and property) by analyzing claims evidence and providing actionable recommendations to adjusters and management.
  • Leverage fraud analytic tools to assess leads and evaluate the reliability of information.
  • Engage in project work, collaborating with members of the Investigative Services and other Claims departments to achieve project objectives.
  • Communicate promptly and respectfully with stakeholders (both internal and external) when making decisions or providing feedback on leads, tips, and projects.
  • Consult with stakeholders to enhance fraud detection strategies, financial tracking, and support business initiatives.
  • Innovate investigative strategies and contribute to artificial intelligence initiatives for claims across all business lines.
  • Educate market staff on fraud awareness and prevention.

Your Qualifications:

  • Experience in claims related to auto, accident benefits, property, or casualty is advantageous.
  • Familiarity with provincial legislation governing auto insurance.
  • Strong analytical and decision-making capabilities.
  • Excellent communication and time management skills.
  • Proficient written and verbal communication abilities.
  • A positive and proactive attitude.
  • Robust data analysis and creative problem-solving skills.
  • Ability to recognize fraud indicators and develop innovative investigation strategies.
  • Knowledge of artificial intelligence applications in the insurance sector is a plus.
  • Investigation experience in the insurance or financial sectors is beneficial.
  • No prior Canadian work experience is necessary; however, eligibility to work in Canada is required.

What We Offer:

As a permanent member of our team, you will be empowered to excel every day. Here’s what you can expect:

  • A financial rewards program that acknowledges your achievements.
  • An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
  • An extensive pension and benefits package, including access to virtual healthcare.
  • Flexible work arrangements to suit your lifestyle.
  • The option to purchase up to five additional days off each year.
  • An annual wellness account to promote a healthy lifestyle.
  • Access to resources supporting physical and mental well-being, fostering connections with colleagues.
  • A dynamic learning environment with engaging content and programs.
  • Inclusive employee-led networks for education, inspiration, and development opportunities.
  • Supportive leaders and colleagues who encourage your growth.
  • A Community Impact program that allows you to contribute uniquely to your community.

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