Technical Support Specialist
2 months ago
We at beBee Professionals are seeking a skilled Support Analyst to provide technical assistance to our customers.
The ideal candidate will have a strong technical background, with experience in troubleshooting and resolving customer issues.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Troubleshoot and resolve customer issues
- Document customer interactions and provide feedback to management
- Identify and escalate customer issues to the appropriate team
- Maintain customer records and update customer information
Requirements:
- Bachelor's degree in Computer Science or a related field
- At least two years of experience in a customer service or technical support role
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Knowledge of computer hardware and software
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Technical Support Specialist
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Trois-Rivières, Quebec, Canada beBee Professionals Full timeWe at beBee Professionals are seeking a skilled Technical Support Specialist to provide exceptional technical support to our customers. The successful candidate will be responsible for ensuring that customer needs are met in a timely and efficient manner.The ideal candidate should possess a strong technical background, with experience in troubleshooting and...
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Technical Support Specialist
2 months ago
Trois-Rivières, Quebec, Canada beBee Professionals Full timeWe at beBee Professionals are seeking a skilled Technical Support Specialist to provide exceptional technical support to our customers. The successful candidate will be responsible for ensuring that customer needs are met in a timely and efficient manner.The ideal candidate should possess a strong technical background, with experience in troubleshooting and...
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