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Food Service Team Lead

2 months ago

Richmond Hill, Ontario, Canada 2588636 ONTARIO INC Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 2588636 ONTARIO INC. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to ensure they are meeting our high standards.
  • Inventory Management: Estimate ingredient and supply requirements for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Ensure that food and service meet quality control standards, and address customer complaints or concerns in a professional and timely manner.
  • Operations Management: Prepare and submit reports, establish work schedules, and supervise the assembly of trays and delivery of food trolleys.
  • Team Leadership: Lead and motivate a team of 3-4 staff members, providing guidance and support to ensure they are working together effectively.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 7 months to less than 1 year of experience in a food service supervisory role, or equivalent experience.
  • Language: English.
Work Environment

This is a fast-paced environment with tight deadlines, requiring excellent time management and organizational skills. The ideal candidate will be a team player with excellent communication and interpersonal skills, and the ability to work under pressure.