Commercial Relationship Manager

3 weeks ago

Hamilton, Ontario, Canada FirstOntario Credit Union Full time


Why Choose FirstOntario?

  • Attractive compensation packages
  • Comprehensive health and wellness benefits, including a Health Spend Account ($500/year) and a Personal Spend Account (up to $125/year)
  • Up to $1000 annually for professional development
  • Pension Plan
  • Company-wide Employee Volunteer initiative (Blue Wave Program)
  • Employee and Family Assistance Program
  • Exclusive banking advantages


Position Overview

The (Senior) Account Manager - CMHC, Commercial Services is responsible for providing exceptional service to both existing and prospective Business Members while integrating FirstOntario Business into the community to establish itself as the preferred business lender. This role also supports FirstOntario Credit Union's strategic objectives by meeting sales targets in loans, mortgages, deposits, and fees, with a focus on driving business primarily in CMHC Multi-unit Residential assets.

Key Responsibilities

  • Serve as a trusted advisor to members, offering credible guidance through dedicated support and service that enhances volumes of commercial CMHC insured business.
  • Oversee the underwriting, management, and administration of commercial loans within your portfolio.
  • Manage CMHC insured multi-residential mortgage origination, both directly and through third-party partners.
  • Collaborate closely with the Treasury Department to cultivate and maintain third-party relationships.
  • Handle all aspects of credit underwriting for CMHC transactions and review those underwritten by third-party partners.
  • Supervise the sourcing, credit write-up, adjudication, and review of Commercial credit files, focusing on CMHC insured transactions while ensuring risk mitigation strategies are in place.
  • Proactively manage credit portfolio reviews to ensure timely completion ahead of annual expiry dates, including tracking and analyzing annual reporting requirements from each Member.
  • Identify sales target opportunities promptly and implement action plans accordingly.
  • Execute a disciplined sales/service strategy, effectively utilizing campaigns developed by business partners to meet annual financial objectives.
  • Act as the primary contact for third-party CMHC origination partner firms in collaboration with Treasury.
  • Actively seek new CMHC origination business.
  • Build a network within the CMHC Multi-Unit Residential Mortgage sector.
  • Develop expertise in the CMHC Multi-Unit Residential Mortgage sector for FirstOntario.
  • Work alongside the Treasury Department on securitization opportunities for CMHC insured Multi-Unit Residential Mortgages.
  • Engage with the local business community by participating in various business associations and representing FirstOntario at special events.
  • Prioritize health & safety to ensure the well-being of yourself and others.
  • Perform additional duties as required.

Qualifications

  • Possess a post-secondary diploma or degree in Business Administration, Commerce, and/or Economics, or equivalent industry experience.
  • Demonstrate strong business acumen with four to six (4-6) years of experience in Business/Commercial banking or other Member-facing and/or Credit adjudication roles.
  • Have over five (5+) years of experience in Commercial Real Estate underwriting; Development and Construction underwriting is a plus.
  • CMHC underwriting experience is advantageous.
  • Stay informed about all credit and investment products and services, maintaining current knowledge of processes.
  • Exhibit sales management skills in setting and monitoring sales targets, plans, pipelines, and activities.
  • Be aware of and mitigate enterprise risk factors, ensuring compliance with relevant regulations, legislation, and FirstOntario policies and procedures.
  • Be open to working flexible hours, including evenings and weekends, as required, and travel to meet member needs.


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