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Front Desk Coordinator

2 months ago


Vaughan, Ontario, Canada Hand and Stone Massage and Facial Spa Full time
Job Summary

We are seeking a highly organized and detail-oriented Spa Receptionist to join our team at Hand and Stone Massage and Facial Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a seamless experience for our clients.

Key Responsibilities
  • Customer Service: Greet clients and provide a warm welcome, answering any questions they may have and addressing their concerns in a professional and courteous manner.
  • Appointment Management: Schedule and confirm appointments, ensuring that all necessary information is accurate and up-to-date.
  • Front Desk Operations: Manage the front desk area, including handling cash and credit transactions, processing payments, and maintaining a clean and organized workspace.
  • Communication: Relay messages and information to clients and staff in a timely and efficient manner.
  • Administrative Tasks: Perform various administrative tasks, such as data entry, filing, and maintaining records.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a customer-facing role.
  • Skills: Excellent communication and interpersonal skills, ability to work independently and as part of a team, and proficiency in basic computer software and applications.
Work Environment

Our spa is located in an urban area, and we are committed to providing a welcoming and inclusive environment for all clients and staff.

What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development within our company.
  • Support for Newcomers and Refugees: We are committed to supporting newcomers and refugees, and we offer a range of programs and services to help them integrate into our community.
  • Support for Indigenous People: We are committed to supporting Indigenous people, and we offer a range of programs and services to help them succeed in their careers.
  • Support for Visible Minorities: We are committed to supporting visible minorities, and we offer a range of programs and services to help them succeed in their careers.