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Digital Banking Experience Intern

2 months ago

Toronto, Ontario, Canada TD Bank Full time
TD Direct Investing Journey Intern/Co-op

Role Overview:

This exciting opportunity is part of the TD Direct Investing Journey, a team dedicated to delivering exceptional client experiences across TD's self-directed investing platforms. As an intern/co-op, you will play a key role in supporting the development of innovative features and solutions that enhance the client experience.

Key Responsibilities:

  • Support the Senior Product Manager in driving the objective and key results for a given phase of the Journey (Shop, Buy, Serve, Engage) by creating and maintaining feature roadmaps, managing escalations, assessing customer feedback, and communicating sprint goals as part of an agile team.
  • Contribute to the measurement of Journey Key Results at each phase and understand their drivers to assess progress, and uncover new data-driven insights to influence both short-term tactics and longer-term strategy.
  • Support the Senior Manager or Manager with the longer-term innovation agenda by exploring, developing, and validating new concepts, and defining and scoping early-stage opportunities through prototyping and testing.

Requirements:

  • Working towards a degree/diploma in a related field (e.g., IT, Computer Science, Engineering).
  • A strong team player, curious to learn, with an ability to quickly build relationships.
  • A passion for making personal finances easier.
  • Experience working on complex problems that have competing stakeholders.
  • Exceptional communication skills, developing business documents and leadership presentations.
  • Expert in Excel and PowerPoint.

What We Offer:

TD is committed to providing a comprehensive Total Rewards package that includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Colleague Development:

We're committed to helping our colleagues grow and develop their skills. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Training & Onboarding:

We'll provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Language Requirement:

N/A.