Event Technician
1 month ago
Position Overview
A skilled Technician is required to ensure the seamless execution of events by setting up and operating audiovisual systems in a hospitality environment. This role reports to an Operations Manager, Operations Director, or Director, Event Technology.
Key Responsibilities
Equipment Operation
- Set up and operate audiovisual equipment, ensuring accurate and timely execution of events.
- Troubleshoot and resolve technical issues with equipment and software.
Customer Service
- Provide exceptional customer service to internal and external clients, exceeding their expectations and needs.
- Maintain a positive relationship with clients through effective communication and regular check-ins.
- Monitor events and ensure that equipment is functioning properly.
Technical Ability
- Demonstrate a strong understanding of technical aspects of the job, including equipment operation and troubleshooting.
- Handle equipment challenges and changes in a timely and professional manner.
Job Qualifications
- High School Diploma required; Associate's degree preferred.
- 1 year of customer service or hospitality experience preferred.
- 1 year of audiovisual experience or equivalent in an educational environment preferred.
- Valid driver's license required for team members who operate company vehicles.
Competencies
- Ownership
- Hospitality
- Professionalism
- Responsiveness
- Safety Conscious
- Action Oriented
- Tech Savvy
- Ensures Accountability
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