Event Technician

1 month ago


Calgary, Alberta, Canada Encore Canada Full time

Position Overview

A skilled Technician is required to ensure the seamless execution of events by setting up and operating audiovisual systems in a hospitality environment. This role reports to an Operations Manager, Operations Director, or Director, Event Technology.

Key Responsibilities

Equipment Operation

  • Set up and operate audiovisual equipment, ensuring accurate and timely execution of events.
  • Troubleshoot and resolve technical issues with equipment and software.

Customer Service

  • Provide exceptional customer service to internal and external clients, exceeding their expectations and needs.
  • Maintain a positive relationship with clients through effective communication and regular check-ins.
  • Monitor events and ensure that equipment is functioning properly.

Technical Ability

  • Demonstrate a strong understanding of technical aspects of the job, including equipment operation and troubleshooting.
  • Handle equipment challenges and changes in a timely and professional manner.

Job Qualifications

  • High School Diploma required; Associate's degree preferred.
  • 1 year of customer service or hospitality experience preferred.
  • 1 year of audiovisual experience or equivalent in an educational environment preferred.
  • Valid driver's license required for team members who operate company vehicles.

Competencies

  • Ownership
  • Hospitality
  • Professionalism
  • Responsiveness
  • Safety Conscious
  • Action Oriented
  • Tech Savvy
  • Ensures Accountability

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