Event Operations Specialist

3 weeks ago


Calgary, Alberta, Canada Encore Canada Full time

Position Overview

As an Operations Coordinator at Encore Canada, you will play a crucial role in ensuring the smooth execution of events. Your primary responsibility will be to coordinate deliveries and pick-ups, plan short-term staffing, and support technicians and sales staff both in the office and at events.

Key Job Responsibilities

  • Schedule staff for events confirmed at the last minute and modify planning based on client needs, communicating these changes to technicians.
  • Complete long-term planning based on operational needs and ensure maximum utilization of our truck fleet.
  • Rent trucks as needed and plan delivery and pick-up schedules on a daily basis.
  • Support events by answering calls from event technicians, helping them find solutions to various problems, and ensuring the chain of communication is respected.

Job Qualifications

  • 5+ years of experience in the audiovisual field.
  • Bilingualism (French/English) is preferred.
  • A valid driver's license is required.

Competencies

  • Ability to work well under pressure, adapt to changing priorities/needs, and meet deadlines.
  • Positive attitude and commitment to exceptional customer service.
  • Strong organizational skills and excellent communication and interpersonal skills.


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