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Help Desk Technician

1 month ago

Edmonton, Alberta, Canada Pixel Pop Media Services LTD Full time
Job Title: Help Desk Technician

We are seeking a highly skilled and experienced Help Desk Technician to join our team at Pixel Pop Media Services LTD. As a Help Desk Technician, you will be responsible for providing technical support to our clients and ensuring that their computer systems and software are running smoothly.

Job Description:Key Responsibilities:
  • Respond to user inquiries and provide technical support via phone, email, or in-person.
  • Diagnose and resolve technical issues with computer hardware and software.
  • Install, configure, and troubleshoot computer systems and software.
  • Provide training and guidance to users on how to use computer systems and software.
  • Collaborate with other technical teams to resolve complex technical issues.
Requirements:
  • Bachelor's degree in Computer Science or related field.
  • 2-3 years of experience in technical support or related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
Why Work with Us:

At Pixel Pop Media Services LTD, we are committed to providing our clients with exceptional service and support. We are a team of passionate and dedicated professionals who are driven to deliver outstanding results. If you are a motivated and experienced Help Desk Technician looking for a new challenge, we encourage you to apply for this exciting opportunity.