Distribution Centre Manager
2 days ago
About the Role
The Distribution Centre Manager will be responsible for overseeing the development of the strategic direction and day-to-day operations of the distribution centre, ensuring the smooth and timely delivery of products to our customers and production lines. This role involves managing a team, optimizing processes, maintaining inventory accuracy, and ensuring compliance with safety standards and managing our suppliers.
Key Responsibilities
- Operations Management
- Oversee all aspects of distribution centre operations, including receiving, picking, production picking, packing, shipping, and returns processing.
- Oversee and manage the transportation and customs group.
- Maintain relationships with suppliers.
- Team Leadership
- Lead, motivate, and manage a team of supervisors, warehouse staff, and other personnel.
- Conduct training, performance evaluations, and staff development programs.
- Inventory Control
- Ensure accurate inventory management and control processes.
- Conduct regular audits, monitor stock levels, and manage discrepancies.
- Process Improvement
- Identify areas for operational improvements and implement best practices to enhance efficiency, reduce costs, and optimize resource utilization dependant on volume.
- Safety and Compliance
- Maintain a safe working environment by enforcing safety standards and protocols.
- Ensure compliance with all relevant regulations and company policies.
- Customer Service
- Collaborate with the sales and operations teams to resolve issues, ensure timely order fulfillment, and maintain high customer satisfaction levels.
- Budget Management
- Develop and manage the distribution centre's budget, including monitoring expenses and identifying cost-saving opportunities.
- Reporting and Analysis
- Prepare and present regular reports on key performance indicators (KPIs), such as order accuracy, delivery times, and operational efficiency.
Requirements
- Education
- Bachelor's degree in logistics, supply chain management, business administration, or a related field preferred.
- Experience
- Minimum of 5 years of experience in distribution, logistics, or warehouse management, with a proven track record of managing teams and optimizing operations.
- Skills
- Strong leadership and people management skills.
- Excellent organizational and problem-solving abilities.
- Proficiency in warehouse management systems related to SAP and other relevant software.
- Knowledge
- In-depth understanding of distribution and logistics processes, inventory management, and supply chain best practices.
- Communication
- Excellent written and verbal communication skills, with the ability to effectively communicate with staff, management, and external partners.
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