Application Configuration Specialist

2 months ago

Ottawa, Ontario, Canada Telesat Full time
About the Role

We are seeking a highly skilled Application Configuration Specialist to join our team at Telesat. As a key member of our Space and Network Engineering - IT department, you will play a critical role in ensuring the optimal utilization of our COTS and custom software systems.

Main Responsibilities
  • Gathering and Analyzing Business Requirements: You will work closely with our business stakeholders to determine the configuration needs of our COTS or custom applications.
  • Configuring Software Applications: You will set up software applications based on specifications and requirements, including defining user roles, permissions, workflows, and other settings.
  • Modifying and Customizing Applications: You will modify and customize the application to ensure it fits the unique needs of our organization, which may involve writing scripts or coding.
  • Testing and Quality Assurance: You will conduct thorough testing to ensure that configurations and customizations work as intended without causing issues.
  • Documentation and Support: You will create and maintain documentation related to configurations, customizations, and any changes made to the application, as well as provide ongoing support, troubleshooting issues, and performing regular maintenance and updates to the application.
  • Training and Collaboration: You will train end-users and other stakeholders on how to use the configured application effectively, and work closely with other IT professionals, project managers, and business stakeholders to ensure that the application supports business processes and objectives.
Requirements
  • 7+ years of experience in application configuration and support
  • Excellent problem-solving abilities
  • Technical skills related to configuring enterprise-level COTS software
  • Strong experience in creating and maintaining workflows, business rules, and reports
  • Strong understanding of application security models
  • Excellent communication and documentation skills
  • Experience with SDLC and IT change management processes
  • Experience with MS Office suite (Word, Excel, and PowerPoint)
  • Experience with Jira, Confluence, SharePoint
  • Experience with SQL queries and procedures is an asset
About Telesat

Telesat is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate, and government customers for over 50 years. We take pride in being an equal opportunity employer that values equality in the workplace and are committed to providing the best candidate experience possible, including any required accommodations at every stage of our interview process.

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