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Restaurant Operations Manager

2 months ago

Parksville, British Columbia, Canada WTC Burger Management Systems Full time
Restaurant Assistant Manager Job Description

We are seeking a highly skilled Restaurant Assistant Manager to join our team at WTC Burger Management Systems. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant.

Key Responsibilities:
  • Service Development: Determine the type of services to be offered and implement operational procedures to ensure exceptional customer experiences.
  • Health and Safety: Ensure that all health and safety regulations are followed, maintaining a safe and healthy environment for our customers and staff.
  • Customer Service: Provide excellent customer service, addressing complaints or concerns in a professional and timely manner.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations, ensuring efficiency and productivity.
  • Supervision: Supervise a team of 5-10 staff members, providing guidance and support to ensure they meet their responsibilities.
  • Work Environment: Work in a fast-paced environment, often under pressure, with a combination of sitting, standing, and walking.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Personal Qualities: Accurate, client-focused, dependable, excellent oral communication skills, flexibility, organized, reliable, and a team player.
Benefits:
  • Health Benefits: Health care plan.
  • Employment Type: Permanent.
  • Language: English.
  • Working Hours: 30 to 40 hours per week.