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Food Service Team Lead

2 months ago

Fort Nelson, Canada McDonald's Restaurants of Canada Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at McDonald's Restaurants of Canada. As a key member of our restaurant operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality food service.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of food service staff to ensure efficient and effective service delivery.
    • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Food Quality and Safety
    • Ensure that food and service meet quality control standards by implementing effective quality control measures.
    • Estimate ingredient and supply requirements for meal preparation to minimize waste and optimize inventory.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Prepare and submit reports to management on customer feedback and service quality.
  • Administrative Tasks
    • Prepare and submit reports on sales, stock, and wastage to management.
    • Establish work schedules and ensure that staff are aware of their duties and responsibilities.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service environment.
  • Language
    • Fluency in English.
Working Conditions

This is a permanent position with a 30-hour workweek. The ideal candidate will be able to work in a fast-paced environment and maintain a high level of energy and enthusiasm throughout their shift.