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Commercial Insurance Specialist

2 months ago


Lethbridge, Alberta, Canada BrokerLink Full time
About the Role

We are seeking a highly skilled Commercial Insurance Advisor to join our team at BrokerLink. As a key member of our Commercial Team, you will be responsible for providing exceptional customer service and expertise to our clients.

Key Responsibilities
  • Service Independent Business Unit accounts with a focus on providing prompt and professional service to our clients.
  • Provide customers with expert advice and guidance on insurance matters, including discussing customer concerns and helping them understand their insurance options.
  • Receive and process all incoming Commercial paperwork, including quotes, applications, and endorsements.
  • Assist with quotes to customers, review existing coverage, and update customer file information to ensure accuracy and compliance.
  • Prepare documentation for insurers, complete applications for new clients, and issue insurance certificates to ensure seamless transactions.
  • Process endorsements, invoices, and follow up on payments to ensure timely and efficient processing.
  • Communicate with Insurance companies, negotiate with underwriters on customers' behalf, and negotiate renewal of terms to ensure the best possible outcomes for our clients.
  • Source and obtain additional information requested by the underwriter and complete applications to ensure accurate and complete submissions.
  • Be a part of the billing team – answer client calls regarding payments and provide exceptional customer service.
Requirements
  • High School and/or Post-Secondary Education.
  • Commercial Insurance experience is an asset.
  • Alberta General Level 1 License is an asset.
  • Exposure to Epic is an asset.
  • Previous sales experience is an asset.
  • Demonstrated ability to handle multiple priorities successfully.
  • Strong analytical and organizational skills.
  • Excellent verbal and written communication skills.
  • Ability to pass a criminal and credit check.