Risk Management Specialist
7 hours ago
About the Role:
We are seeking a highly motivated and analytical individual to join our Canada Operations 1st line Risk and Controls team as the Manager, Operations Control & Governance. As a key member of our team, you will represent Canada Operations in the execution of the core components of our Operational Risk Management Framework.
Key Responsibilities:
- Execute core elements of the Operational Risk Management Framework, including project risk assessments, incident management, and corrective action plans.
- Provide an objective view of the business and/or function control environment, mitigation strategies, and emerging risks.
- Maintain awareness of risk and control issues, including updating the controls inventory within the business/function.
- Develop and deliver presentations to senior audiences, maintaining strong business relationships with internal business and functional support areas.
Requirements:
- Bachelor's degree in business, finance, or a related field, with industry certification in operational risk.
- 5-7 years of related experience, with strong knowledge of business processes, risks, and controls.
- Experience leading high-performing teams, coaching, and developing people.
- Knowledge of insurance, group benefits, affinity, and/or contact centers operations is a plus.
- Familiarity with Archer record creation, maintenance, and reporting is a plus.
- Comprehensive understanding of foundational elements of an operational risk management program in the financial services industry.
Competencies:
- Ability to synthesize complex information, identifying key points and issues, and facilitate discussions to identify strategic and tactical impacts of transformational activities.
- Ability to identify and articulate risk and impact to the business and challenge the status quo for the right reasons.
- Ability to assimilate and interpret risk data to reach conclusions regarding the type and level of risk across the business.
About Manulife:
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.
Equal Opportunity Employer:
Manulife is an equal opportunity employer, committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, color, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
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