Pet Store Manager

2 weeks ago


Woodstock, Ontario, Canada Pet Valu Full time
Job Overview

As a Store Manager at Pet Valu, you will be responsible for leading a team of passionate Pet Experts to deliver exceptional customer service and help Pet Parents find the right products for their pets. You will be part of a dynamic team that is dedicated to providing a world-class shopping experience for our customers.

Key Responsibilities
  • Customer Service
    • Ensure that all customer service standards are met by staff
    • Maintain courteous relationships within the community
  • Team Management
    • Manage a team of employees, including recruiting, scheduling, training, and day-to-day assignment of tasks
    • Supervise and coach employees to ensure they meet performance expectations
  • Store Operations
    • Coordinate order placements and maintain appropriate inventory levels
    • Ensure that store audits and safety audits are completed
    • Coordinate minor store repairs and complete miscellaneous corporate paperwork
  • Results-Oriented
    • Coordinate efforts of store staff to achieve targeted results
Requirements
  • Experience
    • Minimum of 2 years customer service and retail store management experience
  • Skills
    • Enthusiasm for learning and growth in the pet care industry
    • Possess an outgoing and friendly personality with strong customer service skills
    • Ability to work as scheduled to meet attendance requirements, including weekends and evenings
    • Ability to have reliable means of transportation to and from the store
    • Working knowledge of POS system
    • Ability to lift 50lbs repetitively
About Us

Pet Valu is a leading retailer of pet food and supplies, dedicated to providing high-quality products at a great value to improve the quality of life for all pets and pet owners. We believe in investing in the development of our people and have an industry-leading promotion rate.


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