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Sales and Operations Manager

2 months ago


Lethbridge, Alberta, Canada Select People Solutions Full time
About the Role

We are seeking a highly skilled and experienced Retail Sales Manager to join our team at Select People Solutions. As a key member of our sales team, you will be responsible for driving sales growth, managing daily operations, and leading a team of sales professionals.

Key Responsibilities
  • Evaluate Daily Operations: Analyze sales data and customer feedback to identify areas for improvement and implement changes to optimize sales performance.
  • Plan and Organize Daily Operations: Develop and implement sales strategies, manage inventory, and ensure seamless day-to-day operations.
  • Manage Staff and Assign Duties: Lead and motivate a team of sales professionals, assign tasks, and provide coaching and feedback to ensure high levels of performance.
  • Determine Merchandise and Services to be Sold: Analyze market trends, customer needs, and sales data to determine which products and services to offer.
  • Determine Staffing Requirements: Analyze sales data and customer traffic to determine the optimal number of sales staff needed to meet customer demand.
  • Resolve Issues: Address customer complaints, supply chain issues, and other problems that may arise, ensuring a positive customer experience.
  • Recruit, Hire, and Supervise Staff: Attract, select, and develop a high-performing sales team, providing coaching, training, and feedback to ensure success.
  • Computer and Technology Knowledge: Proficient in MS Outlook, MS Excel, MS Word, and other business software.
  • Work Conditions and Physical Capabilities: Ability to work in a fast-paced environment, with attention to detail and strong organizational skills.
  • Personal Suitability: Hardworking, proactive, time management, client focus, efficient interpersonal skills, and organized.
  • Health Benefits: Comprehensive dental plan, vision care benefits, and a permanent work term with 40 hours per week.