IT Infrastructure Manager
5 days ago
About the Role:
We are seeking a highly skilled Systems Administrator to join our team at Itracks. As a key member of our IT department, you will be responsible for the administration of our network services, server, and desktop infrastructure.
Responsibilities:
- Administer network services, including Web, Email, DNS, DHCP, and other related services.
- Maintain server, desktop, and network security to ensure the integrity of our systems.
- Plan and implement server and network hardware and software upgrades to ensure optimal performance.
- Plan, communicate, and lead planned maintenance outages to minimize disruptions.
- Monitor the performance and capacity of our servers and network to identify areas for improvement.
- Maintain configuration and process documentation to ensure knowledge sharing and continuity.
- Manage our backup and data-protection systems to ensure business continuity.
- Be on-call on a rotating schedule to respond to potential server issues requiring intervention.
- Assist staff in dealing with clients on technical matters and provide first-level support for desktop and user issues.
- Progress into managing Azure resources as we transition to Azure.
Requirements:
- Strong organization skills with the ability to multitask and handle several ongoing projects.
- Effective communication skills and the ability to assist non-technical staff with their problems and requests.
- Excellent problem-solving skills, both proactive and reactive.
- Project management skills would be a definite asset, and the ability to assist with large projects.
- Experience with VMware, cloud computing, Microsoft Windows Servers/Desktops, Linux, Microsoft Exchange Server, Microsoft SQL Server, Active Directory Group Policy, Firewalls, SAN, LAN architecture, WAN architecture, Network Monitoring Environments, Virtual Private Networks (VPN), and Microsoft IIS would be beneficial.
Education and/or Experience:
- Degree or diploma from a recognized institute.
- Minimum 2-3 years of related experience in administration of servers, desktops, and network infrastructure.
- A combination of education and experience may be considered.
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