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Restaurant Host/Hostess

3 months ago

St Catharines, Ontario, Canada The Curry Pot Full time
Position Overview: Restaurant Host/Hostess

As a vital member of our team at The Curry Pot, the Restaurant Host/Hostess plays a crucial role in ensuring a welcoming atmosphere for our guests. This position requires a blend of customer service skills and organizational abilities.

  • Qualifications: A secondary (high) school graduation certificate is required.
  • Experience: Candidates should have between 1 to 7 months of relevant experience in a similar role.
  • Work Environment: This position is set within a restaurant setting.
Key Responsibilities:
  • Oversee and manage dining room staff to ensure smooth operations.
  • Create and manage staff schedules to optimize service.
  • Conduct inspections of dining areas and food service zones to maintain high standards.
  • Maintain accurate financial records related to dining operations.
  • Address and resolve customer inquiries and complaints effectively.
  • Provide information to customers regarding menu selections and preparation techniques.
  • Facilitate seating arrangements for larger groups.
  • Welcome guests and manage reservations, ensuring efficient table assignments.
  • Process customer payments accurately.
Safety and Security:

All candidates must undergo a criminal record check as part of the hiring process.

Work Conditions:
  • Fast-paced work environment.
  • Combination of sitting, standing, and walking is required.
  • Ability to stand for extended periods.
  • Physical demands may be present.
  • Ability to work under pressure is essential.
Personal Attributes:
  • Strong client focus and interpersonal skills.
  • Excellent verbal and written communication abilities.
  • Flexibility and initiative in handling tasks.
  • Highly organized and a team player.
Employment Details:
  • Type: Permanent position.
  • Language: English is the primary language of work.
  • Hours: Expected to work 35 hours per week.