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Restaurant Operations Manager

2 months ago


Yellowknife, Northwest Territories, Canada Soul Restaurants Canada Inc Full time
About the Role

We are seeking a highly skilled Restaurant Operations Manager to join our team at Soul Restaurants Canada Inc. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, maintaining high standards of quality and service, and driving business growth.

Key Responsibilities
  • Health and Safety: Ensure that all health and safety regulations are followed, maintaining a safe and healthy environment for our staff and customers.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring that every customer has a positive experience.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations, including staff management, inventory control, and supply chain management.
  • Screening Questions: Conduct thorough screening of potential employees, ensuring that they meet our company's standards and requirements.
  • Experience: Manage and supervise staff with 1-2 years of experience, providing guidance and support to help them grow and develop in their roles.
  • Benefits: Offer competitive benefits, including dental plan, disability benefits, health care plan, group insurance benefits, and a Deferred Profit Sharing Plan (DPSP).
  • Work Environment: Work in a fast-paced restaurant environment, managing a team of staff and ensuring that all operations run smoothly and efficiently.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Language: Fluency in English.
  • Work Hours: 40 hours per week.