Clinical Services Director

2 weeks ago

Kelowna, British Columbia, Canada The Good Samaritan Society Full time
About the Role

We are seeking a highly skilled and experienced Clinical Services Lead to join our team at The Good Samaritan Society. As a key member of our leadership team, you will be responsible for providing leadership and direction for specific services, including long term care, dementia care, and adult day programs.

Key Responsibilities
  • Provide leadership and direction for specific services, including long term care, dementia care, and adult day programs.
  • Work with residents, clients, and families to ensure safe and effective care is delivered.
  • Oversight and direct support to ensure the optimal utilization of available resources.
  • Assume a leadership role empowering your team to build and maintain a safety culture that pursues leading practices, promotes quality improvement, and learning in their unit/department.
  • Represent Good Samaritan in a positive and professional manner, building collaborative relationships with internal and external stakeholders.
Requirements
  • Undergraduate degree in nursing required (i.e. BScN).
  • Gerontology or healthcare administrator certificate preferred.
  • Current CPR certification.
  • Valid registration with the respective provincial licensing body.
  • Minimum of three (3) years proven leadership experience in a healthcare environment.
  • Minimum of five (5) years health-related experience, primarily in seniors' care, including dementia/geriatrics.
  • Experience leading people within a unionized environment.
  • Experience in understanding healthcare budgets.
Preferred Qualifications
  • Knowledge of accreditation process.
  • Human Resources and Labour Relations management.
  • Seniors' care industry, including applicable contractual and legislative requirements.
  • Comprehensive understanding of MDS/RAI coding and auditing.
  • Strong computer skills, particularly with Microsoft Office Suite, webinar, internet technology, and charting platforms.
  • Strong interpersonal skills, with an ability to deal effectively with conflict in a diplomatic and professional manner.
  • Adept at written and oral communication with internal and external stakeholders.
  • Exhibits an open and sincere approach, demonstrating respect and compassion for everyone equally and support resident/client and family needs.
  • Maintains an individual's dignity and self-worth during conversations.
  • Excellent active listening skills.
  • Demonstrates flexibility by changing routine to accommodate employee, resident/client needs.
  • Able to multi-task and demonstrate flexibility in a constant high-energy environment while responding to complex priorities.
  • Ability to independently manage the care home/program in the absence of the Manager, Site and Clinical Services.
  • Ability to travel as required.
  • Ability to occasionally work after regular hours to attend functions, meetings, and to address urgent issues impacting the care home/program.
  • Capable of balancing office tasks with people responsibilities equally.
  • Ability to be on-call outside of regular business hours as required, willingness to participate in committees and projects.

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