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UX Design Specialist

2 months ago


Halifax, Nova Scotia, Canada VERB Interactive Full time

**About VERB Interactive**

VERB Interactive is a digital marketing and technology agency that offers a unique blend of creativity and technical expertise. Our global clients provide opportunities to work with some of the world's biggest destinations, resorts, and travel brands. We take a balanced approach to work and life, and we have fun at the office – or wherever we happen to be working.

**Our Culture**

We are passionate about exceeding expectations and thrive on complex projects that challenge us to innovate and push boundaries. Our team is collaborative, flexible, and highly motivated, with a strong focus on delivering exceptional results.

**The Role**

We are seeking a talented UX Design Specialist to join our team. As a UX Design Specialist, you will play a key role in interpreting insights and integrating them with our clients' visions to create products that are both functional and desirable.

**Key Responsibilities**

  • Work with a team of designers, developers, writers, and producers to understand project requirements and create concepts that define the best possible user experience, while supporting business objectives
  • Connect business goals to user needs through sketching, concept creation, wireframes, defining user flows, and producing site maps with prototyping
  • Leverage user and consumer insights, analytics, best practices, and competitor analysis to guide project decisions
  • Prepare UX documentation (site architecture, wireframes, heat mapping audits, use cases, task flows, etc.) for use by other team members
  • Document findings and make a case for recommendations to stakeholders
  • Join client calls and present findings and recommendations clearly and confidently
  • Build wireframes and digital prototypes, and iterate on designs using feedback from internal and external stakeholders
  • Conduct audits leveraging analytics and user data to make informed recommendations about product enhancements
  • Build information architectures and make recommendations to meet business objectives
  • Identify and implement opportunities to refine the UX process
  • Apply knowledge of tourism and travel industry trends, competitive activity, and e-commerce best practices, and share insights with colleagues to drive internal standards and deliver exceptional user experiences

**Requirements**

  • 2-3 years of relevant experience in UX Design, Experience Architecture, Information Architecture, or equivalent
  • Post-secondary education in Graphic Design, Human Computer Interaction, User Experience Design, User Research, or equivalent experience
  • Proficiency with information architecture, design, and prototyping tools, such as Figma, and Adobe Creative Suite
  • Demonstrated ability to effectively solve complex problems, using analysis, creative thinking, and input from others to improve processes and develop effective business strategies
  • Knowledge of web accessibility principles and W3C guidelines and responsive web design
  • Able to confidently speak and present complex findings to internal and external stakeholders
  • Strong understanding of how to leverage data to make informed decisions
  • Strong attention to detail
  • Excellent written and verbal communication
  • Highly organized with the ability to function in a fast-paced business environment
  • Strong interpersonal skills with proven ability to work in a team environment
  • Must be flexible, collaborative, and highly motivated
  • The following items would be considered an asset:
    • Knowledge and experience in Google Analytics, PageSense, Clarity, Slickplan, or equivalent tools
    • Working knowledge of HTML and CSS responsive design
    • UI design skills

**Benefits**

We offer a comprehensive benefits package that includes:

  • 100% premium share option for Group Health Insurance (medical, dental, vision), with a health spending account to top up claims
  • A wellness spending account
  • Company matching RRSP program
  • Top up for Parental/Pregnancy leave
  • Remote and flexible work arrangements
  • Transit and fitness discounts
  • Recreational sports teams
  • Learning and development opportunities with a multitude of resources
  • Internal recognition programs