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Cloud Network Support Engineer

2 months ago

Montreal, Quebec, Canada Intello Technologies Inc. Full time

Cloud Network Support Specialist at Intello Technologies Inc.

Are you enthusiastic about advanced Google Cloud solutions and delivering exceptional technical assistance? Intello Technologies Inc. is seeking a Cloud Network Support Specialist to become part of their around-the-clock global support team. In this position, you will provide assistance to clients regarding networking and associated services, collaborate closely with Engineers and Product Managers, and play a role in enhancing product efficiency.

Key Responsibilities:
  • Address technical challenges faced by clients
  • Support the development of applications and programs
  • Provide tailored solutions to fulfill client goals
  • Enhance and develop platforms
  • Facilitate client training sessions and meetings
Qualifications:

Essential Requirements:

  • Knowledge of Linux systems and Windows server management
  • Expertise in networking concepts (NAT, DNS, firewalls, routing, etc.)
  • Familiarity with network troubleshooting tools
  • Understanding of TCP/IP protocols
  • Skills in Linux troubleshooting
  • Comprehensive problem-solving strategies
  • Ability to learn and articulate new technologies
  • Proficiency in the English language
  • Resourcefulness and strong research capabilities
  • Reliability and punctuality
Additional Skills:

Preferred Qualifications:

  • Diploma in Computer Science or equivalent experience
  • Understanding of VPNs and Virtual Private Clouds
  • Experience with automation scripting
  • Knowledge of web and mail protocols
  • Familiarity with API technologies

Intello Technologies Inc. provides a competitive salary, bonus opportunities, vacation time, flexible benefits, and more. Become part of a diverse team that prioritizes innovation, problem-solving, and creating positive impacts in a digital landscape.