Retail Operations Supervisor

4 weeks ago


Boucherville, Quebec, Canada Reno Depot Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in managing a team of associates dedicated to delivering outstanding customer service in a well-organized and stocked retail environment.

Key Responsibilities
  • Team Leadership: Guide and mentor a team of associates to ensure exceptional service delivery and maintain a clean and safe shopping atmosphere.
  • Sales Management: Accountable for meeting sales and profit targets while enhancing operational efficiencies and maximizing customer satisfaction.
  • Inventory Oversight: Manage all aspects of inventory, merchandising, and customer service across various departments including Lawn and Garden, Electrical, Plumbing, Hardware, and Tools.
  • Sales Strategy Execution: Drive the implementation of Installed Sales, Special Order Sales, and Pro Sales initiatives across assigned departments.
  • Customer Engagement: Foster relationships with key Pro accounts and collaborate with the Pro Sales Manager to enhance service delivery for professional customers.
  • Operational Excellence: Ensure adherence to safety policies and procedures while maintaining a well-stocked and organized store.
Qualifications

The ideal candidate will possess:

  • A Bachelor's degree in a relevant field (preferred).
  • Approximately 3 years of experience in a leadership role within a retail setting.
  • At least 1 year of experience in managing daily store operations and processes.
  • Strong knowledge of Microsoft Office Suite.
Commitment to Diversity

Reno Depot is dedicated to fostering an inclusive workplace. We welcome applications from all qualified individuals, regardless of their background or identity.



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