Retail Operations Supervisor
4 weeks ago
The Retail Operations Supervisor plays a crucial role in managing a team of associates dedicated to delivering outstanding customer service in a well-organized and stocked retail environment.
Key Responsibilities- Team Leadership: Guide and mentor a team of associates to ensure exceptional service delivery and maintain a clean and safe shopping atmosphere.
- Sales Management: Accountable for meeting sales and profit targets while enhancing operational efficiencies and maximizing customer satisfaction.
- Inventory Oversight: Manage all aspects of inventory, merchandising, and customer service across various departments including Lawn and Garden, Electrical, Plumbing, Hardware, and Tools.
- Sales Strategy Execution: Drive the implementation of Installed Sales, Special Order Sales, and Pro Sales initiatives across assigned departments.
- Customer Engagement: Foster relationships with key Pro accounts and collaborate with the Pro Sales Manager to enhance service delivery for professional customers.
- Operational Excellence: Ensure adherence to safety policies and procedures while maintaining a well-stocked and organized store.
The ideal candidate will possess:
- A Bachelor's degree in a relevant field (preferred).
- Approximately 3 years of experience in a leadership role within a retail setting.
- At least 1 year of experience in managing daily store operations and processes.
- Strong knowledge of Microsoft Office Suite.
Reno Depot is dedicated to fostering an inclusive workplace. We welcome applications from all qualified individuals, regardless of their background or identity.
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