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Reservations Supervisor

2 months ago

Burlington, Ontario, Canada The Pearle Hotel and Spa Full time
Job Title: Reservations Supervisor

We are seeking a highly organized and detail-oriented Reservations Supervisor to oversee the daily operations of our hotel's reservations department.

Key Responsibilities:
  • Coordinate and manage the reservations process, ensuring seamless communication with guests and staff.
  • Assist guests with special requirements and provide exceptional customer service.
  • Develop and implement efficient systems to streamline operations and improve productivity.
  • Recruit, train, and evaluate staff members to ensure they meet the highest standards of performance.
  • Maintain and manage computer systems, equipment, and machinery to ensure optimal functionality.
  • Procure and manage materials and supplies to meet the needs of the department.
Requirements:
  • Education: Secondary (high) school graduation certificate
  • Experience: 1-2 years or equivalent experience in a similar role
Work Conditions:
  • Attention to detail and strong organizational skills are essential for success in this role.
Benefits:
  • Dental plan
  • Health care plan
  • Paramedical services coverage

This is a permanent position with a work language requirement of English. The working hours are between 30 to 40 hours per week. If you are a highly motivated and detail-oriented individual with excellent communication skills, we would love to hear from you.