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Data Governance and Quality Manager

2 months ago

Old Toronto, Ontario, Canada Manulife Full time
About the Role

We are seeking an experienced professional to join our Global Data Governance team as a Data Governance and Quality Manager. In this role, you will play a key part in shaping the growth and expansion of our data governance and data quality framework, standard methodologies, and supporting technologies across the enterprise.

Key Responsibilities
  • Support the deployment of our data governance agenda globally to accelerate trust and utilization of data
  • Collaborate to continuously refine our global data quality framework, drive adoption, and develop playbooks, accelerators, and training for data quality concepts
  • Support leaders in data governance roles across the organization to improve their data literacy and familiarity with data governance and data quality practices
  • Engage with partners at various levels of the organization to guide them in identifying critical data elements and setting up metrics linking data quality to business value
  • Conduct hands-on data analysis to address high-priority data quality issues from issue identification through root cause analysis to issue resolution
  • Implement global data governance metrics and oversight mechanisms to ensure delivery of target outcomes through the Data Governance program
  • In partnership with Technology teams, support the adoption of data quality technology in the Azure Cloud environment as well as for on-prem applications
  • Serve as a liaison between the Global Data Governance team and our Segment Data offices, Data Owners, and Control Partners to ensure that data quality requirements are defined, captured, and communicated
  • Apply creative thinking and contribute to innovation in data governance practices at Manulife, monitor new and existing data governance technologies, and bring meaningful advancements to the leaders' attention
What You'll Achieve

You will work with our technology and business partners to unlock the value of data through improved accuracy and trust, helping Manulife achieve its strategic ambition of becoming a digital customer leader. This will also enable efficiency and speed in generating insights with data.

What We're Looking For
  • 5+ years of data governance and data management related experience in a large multinational organization
  • A college/university degree in computer science, engineering, or another technology or quantitative field
  • Experience operating in a sophisticated, large-scale organization; financial and insurance industry experience preferred
  • Strong communicator, able to effectively target communications to both technology and business audiences
  • Mastery of data governance concepts and technologies, hands-on experience using one or more leading data quality software and data visualization products at scale
  • Familiarity with foundational data architecture concepts and Cloud technology is a plus
  • Strong problem-solver, able to facilitate teams united by a common goal in a matrixed organizational structure
  • Practical experience with data wrangling, analytics, dashboard design, knowledge and experience of AI/ML technologies and approaches is a plus
  • An aspiring leader with a passion, drive, curiosity, and motivation to navigate across a global matrixed organization
What We Offer
  • A competitive salary and benefits packages
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills
  • A focus on growing your career path with us
  • Flexible work policies and strong work-life balance
  • Professional development and leadership opportunities
About Manulife

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. We are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, color, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.