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Receptionist for Student Services

3 months ago

Montreal, Quebec, Canada SSMU Full time

Receptionist for Student Services - Casual Contract

Contract

Company Overview

The Student's Society of McGill University (SSMU) is actively seeking new team members. Established in 1908, SSMU serves over 20,000 students, representing their interests and providing essential services.

Role Overview

As a Receptionist for Student Services, your responsibilities will include:

1. Addressing inquiries from students, faculty, and the public regarding SSMU and responding to similar email inquiries;

2. Providing information about the Quebec Student Health Alliance for health and dental care plans, and directing individuals to ASEQ for specific details;

3. Managing incoming calls and directing them to the appropriate resources;

4. Welcoming guests and appointments for SSMU executives and staff;

5. Keeping public information at the Front Desk up-to-date and maintaining a thorough understanding of SSMU and McGill University;

6. Handling incoming mail and packages, ensuring proper distribution;

7. Processing outgoing mail through various postal services and ensuring departmental charges are accurate;

8. Managing faxes and distributing them accordingly;

9. Distributing paychecks and reimbursements, and providing necessary forms for financial requests;

10. Assisting with various projects assigned by the Human Resources Director and SSMU Executives, including document preparation and research;

11. Ensuring office supplies and equipment are maintained and stocked;

12. Facilitating basic training on office equipment for staff;

13. Keeping the office organized and ensuring a welcoming environment;

14. Coordinating the 'Lost & Found' process;

15. Maintaining databases for mailings and updating the mailbox system;

16. Confirming bookings for meeting spaces and managing schedules;

17. Creating and managing photocopy codes;

18. Upholding cleanliness and organization within the office;

19. Completing necessary logs and signs;

20. Assisting with event-related tasks in the absence of the Events Coordinator;

21. Managing petty cash requests from student organizations;

22. Undertaking additional tasks as assigned by the Human Resources Director.

Required Qualifications

1. Educational background in Business Administration or a related field, with at least one year of experience in an office or student environment.

2. Proficiency in Microsoft Office applications: Word, Excel, PowerPoint;

3. Familiarity with the McGill University campus and community;

4. Understanding of accounting principles with a focus on accuracy;

5. Strong initiative, communication, and customer service skills, along with excellent organizational abilities;

6. Capacity to interact with a diverse range of individuals;

7. Team-oriented mindset;

8. High levels of patience and diplomacy;

9. Bilingual communication skills in English and French are essential.

Confidentiality Notice:

All matters related to SSMU and its associated groups must be treated with the utmost confidentiality.

Job Location