Pharmaceutical Technical Support Specialist

4 weeks ago


Peterborough, Ontario, Canada Shoppers Drug Mart 614 Full time
Position Overview

The role of a Pharmaceutical Technical Support Specialist at Shoppers Drug Mart 614 involves a variety of responsibilities aimed at ensuring the efficient operation of the pharmacy.

Educational Requirements
  • A Bachelor's degree is required.
Key Responsibilities
  • Prepare, package, and label pharmaceutical products accurately.
  • Process billing for third-party insurers.
  • Formulate oral solutions, ointments, and creams as per specifications.
  • Maintain accurate inventories of medications and keep detailed prescription records.
  • Handle claims processing for health insurance and workers' compensation.
  • Order necessary supplies and equipment to support pharmacy operations.
  • Organize and manage inventory effectively.
  • Schedule and confirm patient appointments.
Technical Proficiency
  • Familiarity with Kroll Software.
  • Proficient in MS Office applications.
  • Knowledge of MS Windows operating systems.
Work Environment and Physical Demands
  • Ability to thrive in a fast-paced setting.
  • Willingness to perform repetitive tasks.
  • Manual dexterity is essential.
  • Capable of working under pressure with attention to detail.
  • Strong hand-eye coordination is required.
  • Physical stamina to stand for extended periods and perform bending, crouching, and kneeling tasks.
  • Flexibility to alternate between sitting, standing, and walking.
Personal Attributes
  • High level of accuracy and attention to detail.
  • Strong client focus and dependability.
  • Excellent interpersonal skills.
  • Effective oral and written communication abilities.
  • Organizational skills and a team-oriented mindset.
  • Adaptability and multitasking capabilities.
Experience Requirements
  • 1 to 2 years of relevant experience is preferred.
Benefits
  • Comprehensive dental and health care plans.
  • Free parking available for employees.
  • Other benefits may apply.
Employment Details
  • Type of employment: Permanent.
  • Language of work: English.
  • Work hours: 30 to 40 hours per week.


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