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Automotive Service Advisor

3 months ago

Calgary, Alberta, Canada Limitless Tire Ltd Full time
Position Overview

As an Automotive Service Advisor at Limitless Tire Ltd, you will play a crucial role in ensuring customer satisfaction and smooth operations within our service department.

Key Responsibilities
  • Client Consultation: Provide expert advice to clients regarding promotional strategies and service options.
  • Customer Relations: Address and resolve customer complaints and concerns effectively.
  • Information Dissemination: Respond to inquiries and furnish customers with relevant information about our services.
  • Billing Coordination: Manage billing processes for services rendered.
  • Refund Management: Process refunds and credits as necessary.
  • Service Explanation: Clearly articulate the types and costs of services available.
  • Documentation: Issue receipts and maintain accurate records and statistics.
  • Payment Processing: Handle customer payments efficiently.
  • Inquiry Response: Provide information and assistance to clients as needed.
Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: Previous experience in a similar role is considered an asset.
Personal Attributes
  • Client Focus: A strong commitment to customer service.
  • Reliability: Dependable and trustworthy in all responsibilities.
  • Team Collaboration: Ability to work effectively within a team environment.
  • Judgment: Sound decision-making skills.
Work Environment

This is a permanent position requiring a commitment of 30 to 40 hours per week. The primary language of work is English.