Customer Service Manager

2 months ago

Bowmanville, Ontario, Canada 2693908 ONTARIO INC. Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at 2693908 ONTARIO INC. The successful candidate will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and leading a team of staff members.

Key Responsibilities
  • Develop and Implement Operational Policies

The Hotel Front Desk Manager will be responsible for developing and implementing policies and procedures for daily operations, ensuring that all staff members are aware of and adhere to these guidelines.

Staff Recruitment and Management

The successful candidate will be responsible for recruiting and hiring staff members, as well as supervising and managing their performance to ensure that they are meeting the expectations of the company.

Customer Service and Relations

The Hotel Front Desk Manager will be the primary point of contact for customers, and will be responsible for ensuring that their needs are met and that they receive exceptional customer service.

Training and Development

The successful candidate will be responsible for conducting training sessions for staff members, as well as providing ongoing support and guidance to ensure that they are equipped to perform their duties effectively.

Negotiation and Communication

The Hotel Front Desk Manager will be responsible for negotiating with clients for the use of facilities, as well as communicating with staff members and other stakeholders to ensure that all needs are met.

Front Desk Operations

The successful candidate will be responsible for performing front desk duties, including checking in and out guests, handling customer complaints, and ensuring that all front desk operations are running smoothly.

Marketing and Promotion

The Hotel Front Desk Manager will be responsible for implementing marketing activities to promote the hotel and its services, as well as ensuring that all marketing materials are up-to-date and accurate.

Policy Enforcement

The successful candidate will be responsible for enforcing policies and procedures, as well as addressing any customer complaints or concerns in a professional and timely manner.

Work Scheduling

The Hotel Front Desk Manager will be responsible for establishing work schedules for staff members, as well as ensuring that all staff members are aware of their responsibilities and expectations.

Requirements
  • Education

Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

Supervision

1 to 2 people

Work Term

Permanent

Work Language

English

Hours

35 to 40 hours per week

  • Hotel Front Desk Manager

    2 months ago

    Bowmanville, Ontario, Canada 2693908 ONTARIO INC. Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at 2693908 ONTARIO INC. The successful candidate will be responsible for overseeing the daily operations of our hotel's front desk, ensuring exceptional customer service, and leading a team of staff members.Key ResponsibilitiesDevelop and Implement...

  • Hotel Front Desk Manager

    4 weeks ago

    Bowmanville, Ontario, Canada 2693908 ONTARIO INC. Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at 2693908 ONTARIO INC. The successful candidate will be responsible for overseeing the daily operations of our hotel's front desk, ensuring exceptional customer service, and leading a team of staff members.Key ResponsibilitiesDevelop and Implement...

  • Hotel Front Desk Manager

    2 months ago

    Bowmanville, Ontario, Canada 2693908 ONTARIO INC. Full time

    About the RoleWe are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at 2693908 ONTARIO INC. The successful candidate will be responsible for overseeing the daily operations of our hotel's front desk, ensuring exceptional customer service, and leading a team of staff members.Key ResponsibilitiesDevelop and Implement...

  • Hotel Front Desk Manager

    2 months ago

    Bowmanville, Ontario, Canada 2693908 ONTARIO INC. Full time

    About the RoleWe are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at 2693908 ONTARIO INC. The successful candidate will be responsible for overseeing the daily operations of our hotel's front desk, ensuring exceptional customer service, and leading a team of staff members.Key ResponsibilitiesDevelop and Implement...

  • Hotel Front Desk Manager

    2 months ago

    Bowmanville, Ontario, Canada 2693908 ONTARIO INC. Full time

    About the RoleWe are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at 2693908 ONTARIO INC. The successful candidate will be responsible for overseeing the daily operations of our hotel's front desk, ensuring exceptional customer service, and leading a team of staff members.Key ResponsibilitiesDevelop and Implement...

  • Hotel Front Desk Manager

    2 months ago

    Bowmanville, Ontario, Canada 2693908 ONTARIO INC. Full time

    About the RoleWe are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at 2693908 ONTARIO INC. The successful candidate will be responsible for overseeing the daily operations of our hotel's front desk, ensuring exceptional customer service, and leading a team of staff members.Key ResponsibilitiesDevelop and Implement...

  • Customer Service Representative

    2 weeks ago

    Bowmanville, Ontario, Canada Leigh Gowland] Full time

    We are seeking a friendly and motivated individual to assist in serving our valued customers. This role requires 25 hours per week or less and offers flexible hours, making it an ideal opportunity for those seeking part-time employment or retirees. The position involves working three days a week, providing excellent customer service and ensuring a positive...

  • Customer Service Representative

    4 weeks ago

    Bowmanville, Ontario, Canada MR on King] Full time

    Job Opportunity at MR on KingWe are seeking a friendly and reliable individual to join our team as a Customer Service Representative. The successful candidate will be responsible for food preparation, customer service, and general restaurant duties.Key Responsibilities:Prepare and serve food to customersProvide excellent customer service and ensure a...

  • Customer Service Representative

    4 weeks ago

    Bowmanville, Ontario, Canada MR on King] Full time

    Job Opportunity at MR on KingWe are seeking a friendly and reliable individual to join our team as a Customer Service Representative. The successful candidate will be responsible for food preparation, customer service, and general restaurant duties.Key Responsibilities:Prepare and serve food to customersProvide excellent customer service and ensure a...

  • Customer Service Representative

    4 weeks ago

    Bowmanville, Ontario, Canada MR on King] Full time

    Job Opportunity at MR on KingWe are seeking a friendly and reliable individual to join our team as a Customer Service Representative. The successful candidate will be responsible for food preparation, customer service, and general restaurant duties.Key Responsibilities:Prepare and serve food to customersProvide excellent customer service and ensure a...

  • Customer Service Representative

    4 weeks ago

    Bowmanville, Ontario, Canada MR on King] Full time

    Job Opportunity at MR on KingWe are seeking a friendly and reliable individual to join our team as a Customer Service Representative. The successful candidate will be responsible for food preparation, customer service, and general restaurant duties.Key Responsibilities:Prepare and serve food to customersProvide excellent customer service and ensure a...

  • Customer Service Representative

    2 months ago

    Bowmanville, Ontario, Canada MR on King] Full time

    We are seeking a friendly and reliable individual to join our restaurant team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, preparing food, and performing general restaurant duties.Key Responsibilities:Provide excellent customer service to ensure a positive dining...

  • Customer Service Representative

    2 months ago

    Bowmanville, Ontario, Canada MR on King] Full time

    We are seeking a friendly and reliable individual to join our restaurant team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, preparing food, and performing general restaurant duties.Key Responsibilities:Provide excellent customer service to ensure a positive dining...

  • Customer Service Ambassador

    1 day ago

    Bowmanville, Ontario, Canada DUCA Financial Services Credit Union Ltd. Full time

    Job SummaryWe are seeking an experienced Member Service Representative to join our dynamic team at DUCA Financial Services Credit Union Ltd. in Bowmanville. As a key member of our retail banking team, you will be responsible for providing exceptional customer service, resolving member inquiries, and promoting our financial services.Key...

  • Customer Service Associate

    2 weeks ago

    Bowmanville, Ontario, Canada Leigh Gowland] Full time

    We are seeking a friendly and motivated individual to assist our valued customers at Leigh Gowland. This part-time role requires 25 hours per week or less and offers flexible hours, making it suitable for someone seeking part-time employment, retirees, or individuals available to work three days a week.Key Responsibilities:Provide exceptional customer...

  • Hotel Front Desk Manager

    2 months ago

    Bowmanville, Ontario, Canada 2693908 ONTARIO INC. Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at 2693908 ONTARIO INC. The successful candidate will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and leading a team of staff members.Key ResponsibilitiesOperations Management: Develop and...

  • Hotel Front Desk Manager

    2 months ago

    Bowmanville, Ontario, Canada 2693908 ONTARIO INC. Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at 2693908 ONTARIO INC. The successful candidate will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and leading a team of staff members.Key ResponsibilitiesOperations Management: Develop and...

  • Customer Service Representative

    1 month ago

    Bowmanville, Ontario, Canada MR on King] Full time

    Job Opportunity at MR on KingWe are seeking a reliable and friendly individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing excellent customer service, preparing food, and performing general restaurant duties.Requirements:Full availabilityFood handler certificationExperience...

  • Customer Service Representative

    1 month ago

    Bowmanville, Ontario, Canada MR on King] Full time

    Job Opportunity at MR on KingWe are seeking a reliable and friendly individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing excellent customer service, preparing food, and performing general restaurant duties.Requirements:Full availabilityFood handler certificationExperience...

  • Customer Service Representative

    7 days ago

    Bowmanville, Ontario, Canada Leigh Gowland Full time

    We are seeking a part-time hospitality staff member to assist with serving our valued customers. This role requires 25 hours per week or less and offers flexible hours, making it suitable for individuals seeking part-time employment, retirees, or those available to work three days a week.Key Responsibilities:Provide exceptional customer service in a...