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Customer Service Supervisor

2 months ago

Vancouver, British Columbia, Canada City Cannabis Co Full time
Job Title: Customer Service Supervisor

We are seeking a highly skilled and experienced Customer Service Supervisor to join our team at City Cannabis Co. As a Customer Service Supervisor, you will be responsible for providing exceptional customer service, leading a team of sales staff, and ensuring a positive customer experience.

Key Responsibilities:
  • Supervise and train sales staff to provide excellent customer service
  • Lead by example and demonstrate a strong commitment to customer satisfaction
  • Manage and maintain inventory levels to ensure a positive customer experience
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with the sales team to achieve sales goals and objectives
Requirements:
  • 2+ years of experience in a customer-facing role
  • Proven track record of providing exceptional customer service
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Discounts on products and services
How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter, to [insert contact information].