Operations Manager

4 weeks ago

Kitchener, Ontario, Canada Waste Connections of Canada Inc. Full time

Job Summary

The Assistant District Manager plays a crucial role in supporting the District Manager in managing operations and analyzing data and processes. This position requires a strong leader who can work collaboratively with department heads to achieve objectives and financial results.

Key Responsibilities

  • Monitor local market conditions and competitive pricing to ensure financial goals are met.
  • Develop and implement safety programs and incentives to promote a culture of safety.
  • Provide training, coaching, and goal setting for employees to optimize their performance.
  • Support recruitment and retention initiatives to reduce turnover.
  • Ensure compliance with company practices, policies, and regulatory requirements.
  • Track staffing needs and make recommendations to meet customer service expectations.
  • Collaborate with the Operations Manager to optimize customer service levels.
  • Participate in the sale of large volumes of products and develop tenders.
  • Assist the Operations Manager and Sales Manager with container management and compactor sales.
  • Support departmental management teams to monitor and adjust costs to meet monthly forecasts.
  • Oversee sales plans, including territory planning, productivity measures, and sales tracking.
  • Build relationships with key partners in city government and address environmental and waste concerns.

Requirements

  • Minimum of 5-8 years' experience in operations and/or sales management.
  • Post-secondary degree, preferably in business or commerce.
  • Excellent planning, strategic, and analytical skills, financial literacy essential.
  • Highly developed leadership and entrepreneurial skills.
  • Excellent negotiation and communication skills.
  • Demonstrate a proven track record of achieving business plan objectives.
  • Possession of a commercial driver's license is an asset (Class 3, 2, or 1).
  • Knowledge of the transportation industry.

Physical Requirements

  • Extended sitting position.
  • Light physical effort.
  • Work performed in an office environment.
  • May involve periodic walking during the work day.
  • Flexible hours (may start at 4:00 am).

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