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Enrollment Services Coordinator

3 months ago

Kelowna, British Columbia, Canada Okanagan College Full time
Position Overview

The Admissions Coordinator is a vital member of the Office of the Registrar at Okanagan College, operating under the limited guidance of the Manager. This role is essential in facilitating the admissions process, ensuring that prospective students meet the necessary criteria for their chosen programs.

The coordinator is responsible for assessing student applications and official documents to confirm admissibility, while also maintaining comprehensive academic records. Effective communication with applicants regarding their application status and admission offers is crucial.

Key Responsibilities
  • Admissions Evaluation
    • Evaluates official documents and applications to ensure students meet program requirements, staying informed about College policies and important deadlines.
    • Maintains academic records and prioritizes applications for various programs.
    • Consults with academic leaders and external stakeholders as needed to support student admissions.
  • Student Guidance and Support
    • Assesses and addresses the needs of prospective and current students, providing referrals as necessary.
    • Works collaboratively with departments such as Transfer Credit and Financial Aid to facilitate student success.
    • Maintains a welcoming presence for all inquiries, whether in person, via phone, or through email.
  • Communication and Outreach
    • Ensures timely communication with applicants to foster acceptance of offers and transition them into committed students.
    • Collaborates with the Manager to design and implement effective communication campaigns for applicants.
    • Responds to inquiries from various stakeholders regarding admissions and programs.
  • Administrative Duties
    • Assists in developing and applying policies that enhance the admissions process and support the College's strategic goals.
    • Addresses student concerns and collaborates with colleagues to resolve issues related to admissions.
    • Provides technical support and training for staff involved in admissions processes.
  • Data Management and Compliance
    • Works with the Manager to implement quality assurance measures and ensure compliance with data standards.
    • Maintains confidentiality of student records in accordance with privacy legislation.
    • Stays informed about relevant immigration regulations.
  • Collaboration and Initiatives
    • Represents the Admissions team on various committees and participates in cross-functional teams to enhance enrollment strategies.
    • Contributes to the planning and development of departmental initiatives.
    • Performs additional related duties as required.
Qualifications

A bachelor's degree is required, along with a minimum of six years of relevant experience, including at least four years in a post-secondary environment. Experience within a Registrar's Office is advantageous. A combination of education and experience will be considered.

Skills and Competencies
  • Strong communication and customer service skills.
  • Ability to adapt to changing environments and manage multiple tasks effectively.
  • Team-oriented with a commitment to collaboration and integrity.
  • Proficient in using systems that support admissions and business administration.
  • Ability to interpret and implement complex policies.
  • Knowledge of and commitment to advancing equity, diversity, and inclusion within the educational context.