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Restaurant Operations Manager

2 months ago


Brantford, Ontario, Canada STACKED PANCAKE AND BREAKFAST HOUSE Full time
Restaurant Manager Job Description

We are seeking a highly skilled Restaurant Manager to join our team at STACKED PANCAKE AND BREAKFAST HOUSE. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our breakfast house, ensuring that our customers receive exceptional service and that our staff is well-trained and motivated.

Key Responsibilities
  • Staff Management: Monitor staff performance, plan and organize daily operations, recruit staff, set staff work schedules, and train staff to ensure that our customers receive the best possible service.
  • Operations: Determine the type of services to be offered and implement operational procedures, cost products and services, organize and maintain inventory, and ensure that health and safety regulations are followed.
  • Customer Service: Address customers' complaints or concerns, negotiate arrangements with suppliers for food and other supplies, and negotiate with clients for catering or use of facilities.
  • Support: Provide awareness training to employees to create a welcoming work environment for persons with disabilities, newcomers and refugees, and Indigenous people.
Requirements
  • Education: College/CEGEP
  • Experience: 2 years to less than 3 years
  • Work Language: English
  • Hours: 35 hours per week