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Restaurant Operations Manager

2 months ago

Fernie, Canada Fernie Pizza & Pasta Full time
About the Role

Fernie Pizza & Pasta is seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Menu Planning and Implementation

Develop and implement menu plans that align with our restaurant's concept and target market.

Staff Management

Lead and motivate a team of servers, hosts/hostesses, and kitchen staff to ensure excellent customer service and efficient operations.

Inventory Management

Oversee inventory levels, manage supplies, and negotiate with vendors to ensure the best possible prices.

Customer Service

Ensure that all customers receive exceptional service, addressing any complaints or concerns in a timely and professional manner.

Marketing and Promotion

Participate in marketing plans and implementation to drive sales and increase customer loyalty.

Financial Management

Manage labor costs, inventory expenses, and other operational expenses to ensure profitability.

Requirements
  • Education

Secondary (high) school graduation certificate

Experience

2 years to less than 3 years of experience in a restaurant management role

Language

Fluent in English

Work Environment

Fast-paced environment, work under pressure, attention to detail

Personal Qualities
  • Accurate
  • Client Focus
  • Flexibility
  • Organized
  • Reliability
  • Team Player