IT Support and Systems Specialist
3 days ago
**Job Summary:**
We are seeking a highly skilled and motivated IT Support and Systems Specialist to join our team at the Canadian Police Knowledge Network. As a key member of our IT department, you will be responsible for ensuring the stability, integrity, and efficiency of our organization's IT infrastructure.
Key Responsibilities:
- IT Infrastructure Management: Install, configure, and maintain Windows and Linux-based servers, including monitoring system performance, troubleshooting issues, and optimizing server configurations for performance and security.
- Backup and Disaster Recovery: Implement backup and disaster recovery procedures to ensure data integrity and minimize downtime.
- Office 365 Administration: Assist with administering Office 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other associated applications.
- Technical Guidance and Training: Provide technical guidance and training to end-users as needed.
- Support Ticket Resolution: Resolve support tickets from staff promptly.
- Equipment and Software Provisioning: Provision and configure equipment and software for staff.
Requirements:
- Technical Skills: Knowledge of Office 365 services and administration tools, with a track record of managing user accounts, permissions, and security settings.
- Experience: Some experience as a Systems Administrator with a focus on Linux and Nginx and Office 365 administration would be considered an asset.
- Certifications and Diplomas: Any relevant certifications or diplomas would be considered an asset.
What We Offer:
- Extended Health and Dental Benefits: We offer extended health and dental benefits to our employees.
- Virtual Health Care and EAP Services: We provide access to virtual health care and EAP services to support our employees' well-being.
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