Retail Operations Supervisor

4 weeks ago


Oshawa, Ontario, Canada Ronak & Mayur Enterprises (Canada) Inc Full time
Position Overview

As a Retail Operations Supervisor at Ronak & Mayur Enterprises (Canada) Inc, you will play a crucial role in overseeing daily store activities and ensuring a high standard of customer service.

Key Responsibilities
  • Staff Management: Assign tasks to sales personnel and supervise their performance.
  • Recruitment and Training: Hire new staff and facilitate their training to enhance their skills.
  • Course Instruction: Provide training sessions focusing on professional development.
  • Financial Transactions: Authorize payments and manage financial processes.
  • Exhibit Management: Collaborate with designers to create engaging displays for various events.
  • Inventory Control: Order and manage merchandise while ensuring proper stock levels.
  • Returns Management: Authorize the return of merchandise as necessary.
  • Work Scheduling: Establish and manage work schedules for staff.
  • Sales Activities: Engage in selling merchandise and addressing customer inquiries.
  • Issue Resolution: Handle customer complaints and supply shortages effectively.
  • Inventory Organization: Maintain and organize stock inventory.
  • Team Coordination: Supervise and coordinate the activities of team members.
  • Payroll Oversight: Manage payroll processes for staff.
  • Performance Evaluation: Conduct regular performance reviews for team members.
Qualifications
  • Education: Completion of secondary (high) school graduation certificate.
  • Experience: A minimum of 1 year and less than 2 years in a supervisory role.
  • Employment Type: Permanent position.
  • Language Requirement: Proficiency in English.
  • Work Hours: 35 hours per week.


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