Retail Operations Supervisor
4 weeks ago
As a Retail Operations Supervisor at MaryJane's, you will play a crucial role in managing daily store activities and ensuring a high level of customer satisfaction.
Qualifications- Education: Completion of secondary school is required.
- Experience: A minimum of 1 to 2 years in a supervisory role or equivalent experience is preferred.
- Delegate tasks to sales associates effectively.
- Recruit, train, and develop staff members.
- Approve payment transactions.
- Manage inventory orders and merchandise returns.
- Create and maintain work schedules for staff.
- Engage in direct sales activities.
- Compile reports on sales performance, inventory management, and staffing issues.
- Address customer inquiries, complaints, and supply chain challenges.
- Oversee inventory organization and maintenance.
- Coordinate and supervise team activities.
- Manage office and volunteer personnel.
Supervise a team of approximately 3-4 employees.
Technical Skills- Proficient in MS Excel, MS PowerPoint, and MS Word.
Focus on retail operations.
Work Environment- Fast-paced and dynamic work setting.
- Ability to work under pressure and meet tight deadlines.
- Attention to detail is essential.
- Physical demands include a combination of sitting, standing, and walking, with extended periods of standing and occasional bending or kneeling.
- Strong attention to accuracy.
- Client-focused with excellent interpersonal skills.
- Effective oral communication abilities.
- Flexible and organized.
- Reliable and dependable team player.
- Self-motivated with the ability to multitask.
This is a permanent position with a work schedule of 32 to 40 hours per week. The primary language of communication will be English.
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