Customer Service Representative

3 days ago


Laval, Quebec, Canada Vertex Full time

Unlock Your Career Potential

Vertex is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

• Respond to customer inquiries via phone and in-person

• Provide accurate and timely information to customers

• Manage customer complaints and concerns in a professional and courteous manner

• Collaborate with internal teams to resolve customer issues

• Maintain accurate records of customer interactions

Requirements:

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment

• Strong problem-solving and analytical skills

• Proficiency in Microsoft Office Suite

What We Offer:

• Competitive salary and benefits package

• Opportunities for career growth and professional development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance



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