Desktop Support Engineer
4 weeks ago
About the Role
We are seeking a skilled IT Support Specialist to join our team at Hemmersbach. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of their IT infrastructure.
Key Responsibilities
- Respond to and resolve technical issues related to hardware, software, and network infrastructure
- Provide on-site and remote support for desktops, laptops, and mobile devices
- Configure and troubleshoot Active Directory, Microsoft Intune, and other corporate software
- Collaborate with internal teams to resolve complex technical issues
- Document and track technical issues and resolutions in a ticketing system
- Participate in the development and implementation of technical solutions to improve client satisfaction and IT efficiency
About Hemmersbach
Hemmersbach is a leading provider of IT infrastructure services, with a global presence in over 190 countries. We deliver high-quality services to top companies in the IT industry, and our team is committed to making a positive impact on the world. As a member of our team, you will have the opportunity to work with cutting-edge technology and make a real difference in the lives of our clients.
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