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Front Desk Hotel Representative

2 months ago

Mississauga, Ontario, Canada Kara Hospitality Inc Full time
Job Summary

We are seeking a skilled and friendly Front Desk Hotel Clerk to join our team at Kara Hospitality Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth stay for our hotel guests.

Key Responsibilities
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Provide accurate and helpful information to guests regarding hotel facilities and services.
  • Process guest departures, calculate charges, and receive payments in a professional and courteous manner.
  • Maintain accurate records of vacancies, reservations, and room assignments.
  • Perform various clerical duties, including faxing, filing, and photocopying.
  • Answer telephone calls and relay messages to guests and staff in a prompt and professional manner.
  • Provide exceptional customer service to ensure guest satisfaction and loyalty.
Requirements
  • Will train in all aspects of the front desk role.
  • Permanent employment opportunity.
  • English language proficiency required.
  • 35-40 hours per week.